Contact

Email hola@lumitez.com and a real person will reply, in English or Spanish.

We answer the same day or the next business day. There is no phone tree, no bot, and you do not need to have bought anything to contact us.

What people ask us about

• I am not sure it will fit. Tell us how your shower is set up. We will compare it with the verified compatibility guide once that guide is published; until then, we will not guess.
• I want to return it. Send us your order number. You have thirty days, and we pay the return shipping.
• It arrived damaged or I received the wrong item. Send us a photo and we will ship a replacement right away without asking you to return the first one.
• I have a question about my city's water report. Send it to us and we will help you read it, with no purchase required.

Lumitez is a United States brand and currently ships only within the United States.

Who you are buying from

Conecta Media LLC
1449 S Michigan Ave #13448
Chicago, IL 60605
United States

Lumitez is a brand of Conecta Media LLC, a company registered in Illinois. Email us at hola@lumitez.com.